- What is AGL’s Virtual Power Plant?
AGL’s Virtual Power Plant will be a collection of 1000 individual batteries that are managed in unison to help power customers’ homes and support the electricity grid.
The battery installed in your home stores excess solar energy produced by your system. This can help you to use more of your own solar energy and less from the grid. Any energy discharged from the battery will be used by the home first, with any additional energy then exported to the grid, allowing you to receive your standard Retail Feed-in Tariff (RFiT).
In some instances, AGL’s Virtual Power Plant uses the solar energy stored in individual home batteries to help support the electricity grid during peak usage times, helping you to use solar energy within your home while helping to increase grid stability for the community.
- How is AGL’s Virtual Power Plant unique?
AGL’s Virtual Power Plant is designed to help everyday energy users in South Australia take control of their electricity bills with battery and solar technology.
Here are some of the features of AGL’s Virtual Power Plant:
- Participants own the battery that is installed in your home, in addition to a solar system
- Any energy discharged from the battery will be used by the home first, before excess solar is exported to the grid
- Participation in the Virtual Power Plant is for a 5-year period
- AGL’s Virtual Power Plant is currently operational, with all installations due to be completed in 2018
Participants can save on the cost of their battery thanks to a heavily subsidised program cost, while also potentially saving on their energy bills by using more solar energy and less from the grid.
- Am I eligible for AGL’s Virtual Power Plant?
AGL’s Virtual Power Plant is open to eligible metropolitan Adelaide homeowners who meet the following criteria:
- Own an appropriately sized solar system, or want to go solar.
- Own your own home.
- Currently generate more solar energy than you’re using in your home.
- Are an existing AGL electricity customer, or want to make the switch.
- Live in an eligible suburb of metropolitan Adelaide.
- Are not currently on a government solar bonus scheme feed-in tariff.
If your home generates sufficient excess solar energy you could benefit from participating in AGL’s Virtual Power Plant, by using more of the solar energy you produce.
If you are currently on a government solar bonus scheme feed-in tariff, installing a battery will affect your eligibility to access that scheme. You should consider your own personal circumstances when deciding whether to purchase a battery as part of this Virtual Power Plant offer.
You must be an existing AGL electricity customer or wanting to make the switch to participate in this offer, and remain with AGL for your electricity for the term of the agreement. If you’re currently with another electricity retailer, one of our friendly AGL customer representatives can help you make the switch.
Register your interest in the next stage of the Virtual Power Plant demonstration project and an AGL solar and battery expert will be in touch to discuss the program and your eligibility to join.
- Is this offer limited?
There are limited places available in AGL’s Virtual Power Plant. Register your interest in future phases of the program and an AGL solar and battery expert will be in touch once the next phase of this program is available to new customers. Price and eligibility criteria are subject to change.
- Is this offer only available in South Australia?
Yes. AGL is pioneering virtual power plant technology as part of our demonstration project, with 1,000 battery installations planned for metropolitan Adelaide.
This offer is currently only available in eligible suburbs in metropolitan Adelaide.
- Could AGL’s Virtual Power Plant help me save?
AGL’s Virtual Power Plant makes battery technology affordable for everyday South Australian households, by heavily subsidising the price for participating customers.
A battery can help you to use more of the solar energy you produce when the sun isn’t shining but when your household uses most of its energy – at night, or early in the morning for example. By using more of your solar energy and less energy from the grid, you could help lower your electricity bills.
Individual electricity bill savings will vary, depending on energy usage, seasonality, solar system performance, and battery performance.
Speak to an AGL solar and battery expert to learn more about whether an AGL Virtual Power Plant battery could help you save.
- What is the benefit of digitally connecting batteries?
By being a part of AGL’s Virtual Power Plant and purchasing a digitally connected battery, you can access a heavily subsidised battery price, helping you to enjoy the benefits of battery technology in your home for less.
You can also store renewable energy for use when it’s needed, which could help you lower your electricity bills, while doing your bit for the community by allowing your connected battery to offer grid support services when needed.
- Do I own the battery?
Yes, with AGL’s Virtual Power Plant you own the battery that is installed in your household unlike other virtual power plant models where participants access the technology via a Power Purchase Agreement (PPA) and someone else owns the system.
- How does AGL actively manage my battery to help support grid stability?
Your battery will utilise smart energy management software, to make sure your solar is working hard for you. Inbuilt digital technology helps us intelligently manage your battery.
Most of the time, your battery will discharge power to your home so you don’t need to draw energy from the grid.
Occasionally, your battery will discharge power to your home when there is high demand or instability in the grid – like on a hot day when everyone is turning on their air conditioners. Usually this will happen at a time when your battery would be discharging anyway. You will receive your standard Retail Feed-in Tariff (RFiT) when solar energy stored in the battery is exported to the grid.
- Will my battery power my home before helping support the electricity grid?
Any energy discharged from the battery will be used by the home first, and any additional energy discharged that can’t be used by the home at the time will be exported to the grid. You will receive your standard Retail Feed-in Tariff (RFiT) when solar energy stored in the battery is exported to the grid.
- When will AGL’s Virtual Power Plant be completed?
AGL’s Virtual Power Plant is currently operational, with the aim to have it completed in 2018.
- How long will I participate in AGL’s Virtual Power Plant and can I exit?
The agreement to participate in the Virtual Power Plant is for a 5 year period. To participate in the Virtual Power Plant, you must remain an AGL electricity customer for the 5 year term of the agreement. At the end of the period you can choose to exit the agreement.
Unlike other virtual power plant models in Australia and overseas, you own the battery and/or solar system installed in your home during and after your participation in the program.
By participating in the Virtual Power Plant demonstration project you will have a battery installed at a great price. If you choose to exit the agreement before the scheduled end date, you will be required to pay an early termination fee. The fee is capped at $5,000 and takes into account the period you have participated in the program and the total value of the products installed. This early termination fee is listed in the terms and conditions provided with your quote.
If you move to a new house, AGL may agree to transfer your contract to be part of the Virtual Power Plant program and ownership of the battery to the new owner or arrange for your battery to be transferred to your new property at your cost, provided that your new property meets our eligibility criteria.
- Do I need to remain connected to the grid?
Yes. We’ll need your home to stay connected to the electricity grid to be a part of AGL’s Virtual Power Plant and help to support the grid. This way you can also power your home in the event that your solar system is not generating enough energy and you have no available stored energy in your battery.
- Is AGL’s Virtual Power Plant backed by a government agency?
Yes, AGL’s Virtual Power Plant is partly funded by ARENA through the Advancing Renewables Program.
- Is this the virtual power plant that the South Australian government recently announced?
The virtual power plant announced by the South Australian government in partnership with Tesla is a different program to AGL’s Virtual Power Plant. You can learn more about the key features and details of AGL’s Virtual Power Plant by reading through our FAQs and website.