How to switch solar energy providers

Moving to AGL

With AGL you get the tools, services and advice to help you use your energy smarter.

There’s AGL Energy Online to help manage your accounts, My AGL IQ®, our free energy monitoring and managing tool, and AGL appliances and tradespeople.

For solar system owners, AGL Solar Command is a solar monitoring tool that can help you see how much you could be saving and whether your system is performing to its potential. You can access AGL Solar Command from any device with an internet connection.

To get started, here’s what you should have on hand:

  • A form of a personal identification.
  • A valid email address.
  • Your flybuys number (optional).
Moving to AGL

A simple process

  • STEP 1:

    Simply speak to our friendly customer service representatives by calling 131 245. Our lines are open 24/7 for your convenience.

  • STEP 2:

    Once you’ve accepted the contract by your preferred method, AGL will send out a welcome pack with all your details and information.

  • STEP 3:

    Once the transfer is complete, AGL will conduct a meter reading for your first quarter.